Privacy Policy

Last Updated: 06/01/2026

ClearlyU (“ClearlyU”, “we”, “us”, “our”) operates the website www.clearlyu.in (“Website”). The Website:

• Provides information about our skincare products; and Redirects you to third-party e-commerce platforms such as Amazon and Flipkart (“Marketplaces”) to complete your purchases.

This Privacy Policy explains how we collect, use, share and protect your personal data when you:

• i. Visit or browse our Website;
• ii. Contact us via email or other contact options provided on the Website; or
• iii. Interact with our brand through social media or other digital channels.

We seek to comply with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (together, “DPDPA”).

This Privacy Policy does not apply to how Amazon, Flipkart or any other third-party website or app collects or uses your data. Please refer to their privacy policies for those activities.

2. Who We Are and How to Contact Us

Brand Name: ClearlyU
Address: 156, Sector-16, Hisar, Haryana, India
Website: www.cclearlyu.in
Email: clearlyu.in@gmail.com

Grievance Officer (India):
Name: Pinki Sindhu
Email: clearlyu.in@gmail.com (please mention “Attn: Grievance Officer” in the subject line)
Postal Address: 156, Sector-16, Hisar, Haryana, India

The Grievance Officer is designated in accordance with applicable Indian law, including the Information Technology Act, the Consumer Protection Act and the DPDPA.

3. Relationship with Marketplaces (Amazon / Flipkart)

When you click “Buy on Amazon”, “Buy on Flipkart” or similar links on our Website, you are redirected to a Marketplace site.

• The Marketplace manages your account, payment, delivery and complete order details on its own platform.
• For those activities, Amazon/Flipkart act as independent Data Fiduciaries under DPDPA and determine how your data is processed for purchases.

• ClearlyU does not collect or store your Marketplace passwords, payment card numbers, UPI IDs, or full order histories through our Website;
• Only processes the personal data that you share with us directly (for example, when you email us about a product or a purchase).

For your Marketplace account and order data, please exercise your rights directly with the relevant Marketplace.

4. Personal Data We Collect

We collect only the personal data that is necessary and relevant for the purposes described in this Policy and as permitted by DPDPA.

4.1 Data You Provide to Us

When you interact with us directly, we may collect:

• Name
• Email address
• Mobile number
• City/State or general location
• Skincare concerns or preferences that you voluntarily share
• Details you choose to provide about purchases from Marketplaces
• The content of your queries, feedback or complaints

4.2 Technical and Usage Data (Website)

When you visit our Website, we may collect:

• IP address
• Browser and device details
• Date and time of visit
• Pages viewed and navigation behaviour
• Cookie identifiers

4.3 Social Media Interactions

If you interact with ClearlyU on social media platforms, we may receive information such as:

• Profile name/handle
• Public profile information
• Messages, comments, tags or reviews

5. Purposes and Legal Bases for Processing

We process your data for:

• Responding to your queries and complaints
• Operating and improving our Website
• Marketing communications (with consent)
• Limited personalisation and profiling
• Security, fraud prevention and legal compliance

6. Cookies and Similar Technologies

6.1 How We Use Cookies

We may use cookies to operate and improve the Website.

6.2 Your Cookie Choices

You may manage cookies via your browser or consent tools.

7. Sharing of Personal Data

• We do not sell or rent your data.
• We may share data with service providers, affiliates, or authorities where required.
• Marketplaces act as independent controllers.

8. International Transfers

If data is transferred outside India, safeguards will apply.

9. Data Retention

We retain data only as long as necessary or legally required.

10. Your Rights

You have rights including access, correction, deletion and grievance redressal under DPDPA.

Contact: clearlyu.in@gmail.com

11. Security

We implement reasonable security measures to protect your data.

12. Third-Party Websites and Services

Third-party sites have their own privacy policies.

13. Children’s Privacy

Our Website is not intended for persons not legally competent to contract under Indian law.

14. Changes to This Privacy Policy

We may update this Policy and will revise the “Last Updated” date accordingly.

15. Contact and Grievance Redressal

General / Privacy Contact
Email: clearlyu.in@gmail.com

Grievance Officer
Name: Pinki Sindhu
Email: clearlyu.in@gmail.com (please mention “Attn: Grievance Officer” in the subject line)
Address: 156, Sector-16, Hisar, Haryana, India

ClearlyU will review and address Your concerns in good faith and within a reasonable time in accordance with applicable law.

Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, and the provisions relating to electronic records in various statutes as amended by the IT Act. It is generated by a computer system and does not require any physical or digital signatures.

1. Acceptance of Terms

1.2 These Terms of Use / Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You” / “User”) and ClearlyU, in relation to your access to and use of the website https://www.clearlyu.in (“Website”).

1.3 By accessing, browsing and/or using the Website, You acknowledge that You have read, understood and agree to be bound by these Terms, together with the Privacy Policy and any other policies referenced here. If You do not agree, You must not access or use the Website.

1.4 ClearlyU may modify these Terms at any time by posting an updated version on the Website, with or without prior notice. Your continued use of the Website following such changes shall constitute your acceptance of the revised Terms.

2. About ClearlyU and Website Nature

2.1 ClearlyU is a skincare brand operating from 156, Sector-16, Hisar, Haryana, India.

2.2 The Website provides information about ClearlyU skincare products and may contain links or buttons that redirect You to third-party e-commerce platforms such as Amazon and Flipkart (“Marketplaces”) where such products may be listed for sale.

2.3 All actual purchases, payments, deliveries, cancellations, returns and refunds for ClearlyU products are processed exclusively on the relevant Marketplace, in accordance with that Marketplace’s terms and policies. ClearlyU does not operate its own checkout or payment gateway on the Website.

3. Eligibility

3.1 The Website is intended to be used only by persons who are competent to contract under the Indian Contract Act, 1872 and other applicable laws.

3.2 Minors (persons under 18 years of age) or persons who are otherwise not competent to contract may access and/or use the Website only under the supervision of and/or with prior permission from a parent or legal guardian.

3.3 By using/accessing the Website, You represent and warrant that You meet the eligibility criteria set out above.

4. Account Registration (If Enabled)

4.1 Certain features of the Website (such as posting reviews, saving preferences, etc., if offered) may require You to create a user account (“Account”).

4.2 When creating and using an Account, You agree to:

• Provide accurate, current and complete information;
• Maintain and promptly update such information;
• Maintain the security and confidentiality of Your login credentials; and
• Notify ClearlyU immediately at clearlyu.in@gmail.com of any unauthorised use of Your Account or other security breach.

4.3 You are solely responsible for all activities that occur under Your Account. ClearlyU shall not be liable for any loss or damage arising from Your failure to comply with this Clause.

4.4 ClearlyU may, at its sole discretion, suspend, limit or terminate any Account if it believes that these Terms or applicable laws are being violated.

5. User Conduct

5.1 You agree to use the Website only for lawful purposes and in accordance with these Terms.

5.2 You agree that You will not:

• Violate any applicable law, regulation or governmental order;
• Infringe the intellectual property or other rights of ClearlyU or any third party;
• Post or transmit any false, misleading, defamatory, obscene, offensive, threatening, harassing or otherwise objectionable content;
• Attempt to gain unauthorised access to any part of the Website, other accounts, systems or networks;
• Introduce any viruses, malware or other harmful code;
• Use automated systems such as bots, crawlers or scrapers, except for legitimate indexing;
• Interfere with or disrupt the operation, security or performance of the Website.

5.3 ClearlyU reserves the right to restrict or block Your access to the Website if it reasonably believes that Your actions violate these Terms or are otherwise harmful.

6. Intellectual Property

6.1 All content and materials on the Website are the exclusive property of ClearlyU and/or its licensors, protected by applicable intellectual property laws.

6.2 You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website and Content for personal, non-commercial purposes only.

6.3 You shall not, without ClearlyU’s prior written consent:

• Copy, reproduce, modify, publish or distribute any Content;
• Create derivative works from Content;
• Use trademarks or logos;
• Use meta tags or hidden text using ClearlyU’s name or trademarks.

7. User Content (If Any)

7.1 The Website may allow You to submit reviews, comments, feedback or other content (“User Content”).

7.2 By submitting User Content, You grant ClearlyU a worldwide, royalty-free licence to use such content in accordance with applicable law and the Privacy Policy.

8. Third-Party Links and Marketplaces

8.1 The Website may contain links to third-party websites including Marketplaces.

8.2 ClearlyU does not endorse or control such websites. Your use is at Your own risk.

8.4 All Marketplace transactions are governed by Marketplace policies.

9. Policies Incorporated by Reference

9.1 The ClearlyU Privacy Policy forms an integral part of these Terms.

10. Electronic Contract and Consent

10.1 These Terms constitute a valid and binding contract under the Information Technology Act, 2000.

11. Disclaimer of Warranties

The Website is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

12. Limitation of Liability

To the fullest extent permitted by law, ClearlyU shall not be liable for any direct, indirect or consequential damages arising from Your use of the Website.

13. Indemnification

You agree to indemnify ClearlyU from any claims arising from Your use of the Website or violation of these Terms.

14. Termination / Suspension

ClearlyU may suspend or terminate access at any time at its discretion.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts at Hisar, Haryana, India.

16. Waiver

No delay or omission by ClearlyU in exercising any right shall operate as a waiver.

17. Severability

If any provision is found invalid, the remaining provisions shall continue in full force.

18. Contact and Grievance Officer

Email: clearlyu.in@gmail.com
Grievance Officer: Pinki Sindhu
Postal Address: 156, Sector-16, Hisar, Haryana, India